112 E Court Ave, Bellefontaine, OH 43311, Estados Unidos

+1 (937) 565-0992

Privacy Policy

Introduction

Welcome to tryTribeTokes. We are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase at trytribetokes.com.

This policy applies to all products and services offered through our online store, including our Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats. By using our website or placing an order, you agree to the practices described in this policy.

We encourage you to read this document carefully. If you have questions about any part of this policy, please reach out to us directly using the contact information provided at the end of this page. Your trust matters to us, and we are committed to being open about how we handle your data.

How We Use Your Data

At tryTribeTokes, we use the information we collect primarily to process and fulfill your orders for products such as our Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats. This includes confirming purchases, arranging shipping, sending order updates, and handling returns or exchanges.

We also use your information to provide customer support, respond to your inquiries, and resolve any issues you may experience. When you contact us by email or phone, we use the details you provide to assist you effectively.

With your permission, we may send you promotional emails about new products, special offers, or seasonal collections. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly at hello@trytribetokes.com.

We analyze browsing and usage data to improve our website experience, understand customer preferences, and develop better products. We also use your information to comply with applicable laws, detect fraudulent activity, and protect the security of our store and customers.

Keeping Your Information Secure

tryTribeTokes takes the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

All payment transactions are processed through secure, encrypted connections using SSL (Secure Socket Layer) technology. We do not store your full credit card number or payment credentials on our servers. Payment processing is handled by trusted third-party processors who maintain their own rigorous security standards.

While we work hard to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use strong, unique passwords and to contact us immediately at hello@trytribetokes.com if you suspect any unauthorized activity related to your account.

Links to Other Websites

Our website at trytribetokes.com may contain links to third-party websites, social media platforms, or partner pages. These links are provided for your convenience and informational purposes only. tryTribeTokes does not control the content or privacy practices of any external websites.

We are not responsible for the privacy policies, data collection methods, or security practices of any third-party sites you visit through links on our website. We encourage you to review the privacy policy of any external site before submitting personal information.

The inclusion of a link on our website does not imply endorsement of the linked site or its practices. If you have concerns about a third-party site, please contact that site directly.

Data We Collect From You

When you shop at tryTribeTokes, we collect several types of information to provide you with a smooth and personalized experience. The information we collect falls into the following categories:

Personal identification information: When you create an account or place an order, we collect your name, email address, phone number, and shipping and billing address.

Payment information: We collect payment details necessary to complete your transaction. All payment data is processed securely through third-party payment processors and is not stored on our servers.

Order and purchase history: We maintain records of the products you have ordered, including Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats, along with transaction amounts and dates.

Browsing and usage data: We automatically collect information such as your IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.

Communications: When you contact us via email, phone, or our contact form, we retain records of those interactions to provide support and improve our service.

Your Rights and Choices

You have meaningful rights regarding the personal information tryTribeTokes holds about you. You may request access to the data we have collected, ask us to correct inaccurate information, or request deletion of your personal data, subject to certain legal obligations.

To opt out of marketing emails, simply click the unsubscribe link in any promotional message or email us at hello@trytribetokes.com. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders.

California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information to third parties.

European Residents: If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. To exercise any of these rights, please contact us at hello@trytribetokes.com or +19375650992.

Cookies and How We Use Them

tryTribeTokes uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.

We use three main types of cookies: Essential cookies, which are necessary for the website to function properly and cannot be turned off; Analytics cookies, which help us understand how visitors interact with our site so we can improve performance and content; and Marketing cookies, which allow us to deliver relevant advertisements and track the effectiveness of our campaigns.

We may use third-party analytics tools such as Google Analytics to collect and analyze usage data. These services may place their own cookies on your device and have their own privacy policies governing data use.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit your browser’s help documentation.

How We Share Your Information

tryTribeTokes does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

Service providers: We share information with trusted vendors who help us operate our business, including payment processors, shipping carriers, email marketing platforms, and customer support tools. These providers are contractually required to use your data only to perform services on our behalf.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of tryTribeTokes, our customers, or others.

Business transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

With your consent: We may share your information in other ways if you have given us explicit permission to do so.

Children’s Privacy

The tryTribeTokes website and all products sold through trytribetokes.com, including our Gourmet Fruit Gummies, Aromatic Oils, Botanical Body Balms, and Gourmet Pet Treats, are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@trytribetokes.com so we can address the situation promptly.

Updates to This Privacy Policy

tryTribeTokes reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data handling procedures. When we make changes, we will update the effective date at the top of this page.

For significant changes, we will notify you by posting a prominent notice on our website at trytribetokes.com or by sending an email to the address associated with your account. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website and services following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any updates, please discontinue use of our website and contact us to request deletion of your personal data.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how tryTribeTokes handles your personal information, we welcome you to get in touch with us. Our team is here to help and will respond to all privacy-related inquiries as promptly as possible.

You can reach us through any of the following channels:

Email: hello@trytribetokes.com
Phone: +1 (937) 565-0992
Mailing Address: tryTribeTokes, 112 E Court Ave, Bellefontaine, OH 43311, United States
Website: https://trytribetokes.com

We aim to respond to all inquiries within 5 to 7 business days. For requests related to data access, correction, or deletion, please provide sufficient detail so we can locate your records and respond accurately. Thank you for trusting tryTribeTokes with your personal information.